Returns & Refunds
We want you to feel confident in your purchase. If OQVA doesn't work for you — we'll make it right.
30-Day Money-Back Guarantee
Not satisfied? You have 30 days from the date of delivery to request a return — no questions asked. We understand you need to try the product to know if it works for you.
How to Request a Return
Simply use the button below to contact us. Include your order number and we'll take care of the rest.
What Happens Next
Once we receive your return request, we'll respond within 1–2 business days with next steps. Refunds are processed within 5–10 business days after we receive the product back.
Damaged or Wrong Item
If your order arrived damaged or incorrect, reach out immediately via the contact form. We'll send a replacement or issue a full refund at no additional cost.