Orders placed before 2:00 PM are shipped the same day. Orders placed after 2:00 PM ship the next business day (Monday to Friday).

We ship to every address in Poland via trusted courier. Estimated delivery time: 1–3 business days after dispatch.

Free shipping on all orders over 169 PLN — we've got it covered.

Every order comes with a tracking number sent to your email once your package ships. You can follow your order all the way to your door.

If your order arrives damaged or hasn't arrived — contact us immediately. We'll send a replacement or resolve the issue as quickly as possible.

Please double-check your delivery address before placing an order. Once an order has been processed and shipped, we are unable to change or reroute the package.

For questions about shipping or delivery, please contact our team at support@oqva.pl or submit a request using the button below.